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Devicescape's Professional Services Team Delivers Superior Wi-Fi Protected Access (WPA) Supplicant Support


4/29/09 - Devicescape Software announced that it now provides commercial-level support for device manufacturers using the open source Wi-Fi Protected Access (WPA) Supplicant. Tested and certified against the Wi-Fi Alliance benchmark, Devicescape Professional Services delivers WPA Supplicant documentation and a guaranteed response to customer inquiries. By leveraging Devicescape's WPA Supplicant expertise, device manufacturers can bypass a long learning curve and reduce their product's time to market, while also ensuring a top-quality product that is guaranteed to meet the industry's Wi-Fi standards.

Device manufacturers developing Wi-Fi enabled devices are tasked with developing and quickly sending to market innovative next generation products. Many companies turn to an open source WPA Supplicant believing there will be time-to-market and cost-saving measures. However, there are no guarantees for open source support. Additionally, Wi-Fi is a complex technology and there are challenges associated with acquiring, integrating and validating the technology. Devicescape's commercial support and professional services for WPA Supplicant is designed to help device manufacturers developing next generation Wi-Fi products by providing guaranteed and high quality proactive technical support.

"Many developers using open source for a project find they need extra support," said Simon Wynn, Vice President of Products at Devicescape. "The open source community is an adequate resource for help, but most times a guaranteed response is needed. Devicescape aims to fulfill this need with its commercial support for WPA Supplicant. With a WPA Supplicant services and support contract in place, customers can feel secure in the knowledge that they are receiving the highest quality expertise that is associated only with the Devicescape brand."

As part of the services and support contract, Devicescape offers a team of Wi-Fi (802.11) experts with extensive knowledge and experience to support issues with open source WPA Supplicant for a variety of operating systems, such as Linux, WindowsXP, Windows Mobile 5+, and Windows CE 5+. Specifically, Devicescape experts can help with a variety of problems, including compilation and installation issues, software usage and configuration questions, and integration issues with the WLAN driver and operating system. They can also troubleshoot unexpected behavior and bugs, interoperability issues with the Wi-Fi test-bed, and Wi-Fi Alliance Certification issues.

Many device manufacturers have already leveraged Devicescape services to bring innovative Wi-Fi enabled products to market, including converged handsets, wireless PDAs, digital media adapters, wireless printers and game systems. Devicescape also offers a fully commercial licensed version that users can upgrade to anytime.

WPA Supplicant is an open source software implementation of an IEEE 802.11i supplicant for Linux, BSD and Microsoft Windows, and is provided free of charge to licensees. WPA Supplicant can be integrated into a wide variety of OEM device designs in order to provide secure, reliable and easy-to-use Wi-Fi network access. In addition to being a full-featured WPA2 supplicant, WPA Supplicant also has support for WPA and older wireless LAN security protocols.

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